Cookies

Cookies Policy

Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

The settings on your web browser can usually allow you to choose whether or not to accept cookies. Most web browser software is initially set up to accept them.

We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to www.aboutcookies.org.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

By continuing to use this site, you are accepting our use of the cookies described below that make advertising and communications more relevant to you and your interests, and further help us to improve the site.

 

We use the following cookies:

Essential cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, and to use online forms.

Analytical cookies. These are persistent cookies that allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Marketing cookies. These are persistent cookies that are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences. These cookies also record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website, the advertising displayed on it and communications sent more relevant to your interests.

 

Cookie ID

Type of cookie

Origin

Reason

_ctesius_session

Essential

Homeflow

Homeflow is the provider of our website software. This cookie is used to track logged in users, saved searches and saved properties.

cookie_directive

Essential

Homeflow

Used to hide the cookie policy notice if already seen.

__ga

__gid

__utmb

__utmt

__utmc

__utma

__utmz

Analytical

Google Analytics

Google Analytics is a third-party website monitoring tool that allows users to see volumes of website visitors, their source, and to analyse how the content of their website is viewed and navigated. This in turn allows optimisation of the content and pages on www.homeflow.co.uk and the marketing programmes that drive traffic to the website. Google Analytics does not store any personal information about website visitors, but does use persistent cookies to identify repeat visitors. You may universally opt-out of all Google Analytics tracking used by all websites by visiting https://tools.google.com/dlpage/gaoptout

Google's privacy policy is available at: https://www.google.com/policies/privacy/.


 
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If you’re a buyer or renter going on viewings:

You can still go and view properties that you’ve had your eye on, but you must follow our simple guidance to ensure your viewing goes as smoothly and as safely as possible:

Protecting yourself and those in the property you’re viewing

Whether it’s on your way to a viewing, or once you get there, remember these three key pieces of advice from the government:

• Maintain a 2m distance from anyone you aren’t living with – we know this can be tough at times, but it’s possible. If you ever forget what 2m looks like, imagine taking two long strides, or visualising the height of your front door!

• Wash your hands regularly (and thoroughly) and avoid touching your face – we’ve all got the dry hands to prove it, but this remains one of the most important pieces of guidance right now to help prevent the spread of coronavirus.

• Minimise contact with surfaces outside of your home – this can be hard as we touch so many things throughout the day, often without thinking about it. Common things include door handles, lift buttons and ‘stop’ buttons on the bus.

Why not start with an online viewing, if available?

You’ll still need to view the property in person, before being able to proceed with an offer, but it’s a great place to start. Particularly helpful if you’re not entirely sure whether it’s suitable for you, it’s also one less journey you’ll need to make. If you’d still like the view the property, the agent will be pleased to know you’re serious.

Before the viewing

In line with government guidance, anyone experiencing coronavirus symptoms should be staying at home, to help prevent further spread of the disease.

To give confidence to all parties present at the viewing that this guidance is being followed, and to help the agent manage the viewing in the most efficient way possible, you should be asked to complete a handful of questions before your viewing such as:

• Has anyone in your household had COVID-19?

• Has anyone in your household displayed COVID-19 symptoms or not yet completed a required period of household self-isolation?

• Are you in the high-risk category?

The current owner, or tenants, of the property you’re going to view will have also completed these questions, as will the agent if they’ll be present on the viewing, so don’t be afraid to check with the agent on this if it’s a concern.

We would also recommend asking the agent as many questions as possible before the viewing, to help save time on the viewing itself.

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