Sales

Sales

"It is important to remember that you ask an estate agent to sell your property, not just market it."

This simple statement stands at the very heart of first class estate agency, and is one that the partners and staff at Merrys strive to achieve.
We know that our service has to be better than our competitors and we firmly believe that our  local knowledge and unrivalled experience, ensure that no stone is left unturned in the search for the right buyer.
When you use Merrys, you are getting over 200 years of experience, combined with a level of expertise and regional knowledge, which is second to none. We take great pride in the trust placed in our name and our reputation guarantees that we will work in your best interests.

Five key steps to successfully selling your property

Attracting buyers
Our extensive marketing, both regionally and nationally, attracts buyers from far and wide.
Encouraging quality viewings
Our experienced sales teams and proactive staff will ensure your property receives the maximum number of viewings.
Obtaining positive offers
The best time to generate an offer is immediately after a viewing. Many buyers need to be assisted through this process and our team will make certain no opportunity is missed.
Negotiating the price
Our negotiators have many years' experience in the industry. Their expertise will ensure you receive the very best price for your property.
A successful sale
According to the National Association of Estate Agents, 31% of all sales fall through. Our detailed knowledge of the legal process and proactive approach to progressing your sale, will guarantee that it has the very best chance of reaching a successful completion.

Attracting buyers

merrys.co.uk
Our own, modern website will promote your property to the widest audience.
Online marketing
A very high proportion of buyers start their search on the internet. Merrys advertise on leading property websites, securing maximum exposure for your property.
Brochures and photographs
The look and feel of a brochure can play an important role in increasing the number of viewings. We recommend professional floor plans and quality photographs, ensuring that your property is shown off to its best advantage.
Advice on presentation
The way that your property is presented will make a real difference to the price that you achieve. Our staff will advise you on what could be done to show your property in the best light.
Viewing feedback
We endeavour to give comprehensive feedback from every viewing within twenty-four hours, thus keeping you informed and up to date on progress.
Local knowledge
Our staff are knowledgeable about their local communities and can sell the benefits of each area with enthusiasm.
Understanding buyers
Having a good understanding of our buyers means we are able to match the right people to the right property.
Experienced negotiators
Our staff attend regular training courses. Their expertise and negotiation skills will play an important part in helping you achieve the best possible price.

A successful sale

Careful screening
Before we recommend that an offer is accepted, we will research the purchaser, their current situation and ongoing chain, if relevant, to ensure your sale has the best chance of completing successfully.
Legal and technical knowledge
Our staff have extensive knowledge of the legal processes involved with selling a property and are equipped to deal with problems that may arise during the transaction.
Regular sales progressing
Our staff regularly contact all parties involved with the sale to make sure that any problems are identified immediately and resolved.
Local experts
If necessary, we are able to recommend surveyors, builders, structural engineers and a whole range of other experts, who may be needed during the course of the sale.
You are our priority
By getting to know you and your situation thoroughly, our staff will be in the best position to resolve problems and to ensure that the sale goes through quickly and smoothly.
 

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If you’re a buyer or renter going on viewings:

You can still go and view properties that you’ve had your eye on, but you must follow our simple guidance to ensure your viewing goes as smoothly and as safely as possible:

Protecting yourself and those in the property you’re viewing

Whether it’s on your way to a viewing, or once you get there, remember these three key pieces of advice from the government:

• Maintain a 2m distance from anyone you aren’t living with – we know this can be tough at times, but it’s possible. If you ever forget what 2m looks like, imagine taking two long strides, or visualising the height of your front door!

• Wash your hands regularly (and thoroughly) and avoid touching your face – we’ve all got the dry hands to prove it, but this remains one of the most important pieces of guidance right now to help prevent the spread of coronavirus.

• Minimise contact with surfaces outside of your home – this can be hard as we touch so many things throughout the day, often without thinking about it. Common things include door handles, lift buttons and ‘stop’ buttons on the bus.

Why not start with an online viewing, if available?

You’ll still need to view the property in person, before being able to proceed with an offer, but it’s a great place to start. Particularly helpful if you’re not entirely sure whether it’s suitable for you, it’s also one less journey you’ll need to make. If you’d still like the view the property, the agent will be pleased to know you’re serious.

Before the viewing

In line with government guidance, anyone experiencing coronavirus symptoms should be staying at home, to help prevent further spread of the disease.

To give confidence to all parties present at the viewing that this guidance is being followed, and to help the agent manage the viewing in the most efficient way possible, you should be asked to complete a handful of questions before your viewing such as:

• Has anyone in your household had COVID-19?

• Has anyone in your household displayed COVID-19 symptoms or not yet completed a required period of household self-isolation?

• Are you in the high-risk category?

The current owner, or tenants, of the property you’re going to view will have also completed these questions, as will the agent if they’ll be present on the viewing, so don’t be afraid to check with the agent on this if it’s a concern.

We would also recommend asking the agent as many questions as possible before the viewing, to help save time on the viewing itself.

Travelling to and from viewings

We want you to be more excited than stressed right now, so follow our top travel tips for a smooth, and safe, journey:

• Wherever possible, use your own transport (i.e car, motorcycle or bicycle) or, if it’s a walkable distance, consider this as an option

• If you’re planning to drive to a viewing, think in advance about parking. Let the agent know in advance so they can advise you on where’s best to park as it’s not always obvious, especially if you don’t know the area.

• Public transport is still essential for many of us, especially those in big cities. When booking the viewing, let the agent know so that they can help you book a viewing time outside of peak travel hours (06:30 – 09:30 and 16:00 – 19:00)

• Show up on time. Agents will need you to arrive at your viewing at the time you’ve agreed, not earlier and not later. This is to help minimise the number of people gathering near the property.

At the viewing

For the duration of the viewing, you will need to be mindful that this is someone’s home (if occupied) and follow the social distancing guidelines.

Being armed with all the questions you still need to ask on the viewing will be more important than ever to ensure you’re getting the most out of the viewing. Create your own ‘viewing kit’ to get the most out of your viewings:

• Anti-bacterial hand sanitiser or a small bar of soap in a resealable bag and some paper hand towels or a small towel. This will ensure you can clean your hands both before and after the viewing

• A face mask – not an essential but recommended. It will show politeness to the agent and current owner that you have considered them. Especially useful if you’re currently suffering from hayfever, and therefore prone to sneezing, or travelling by public transport. The government have released details on how to make your own here.

• Disposable gloves – not an essential, but a good idea if you’re worried about touching anything accidentally (especially if you’ve had to travel by public transport).

• Viewing Checklist – Print-out or save a copy of our renter viewing checklist or buyer viewing checklist – they contain all the key questions you’ll need to ask

• Something to write with – be it a pen, pencil or your phone, you’ll want to jot down the answers to your questions and make notes.

• Your phone – not only so you can contact the agent if you need to, but also so you can take photos or make notes

• A bottle of water – In case you get thirsty, and always advisable in warmer months. You won’t be able to accept, or ask for, one on a viewing so useful to have in your bag

If you’re a seller letting people into your home for viewings:

Over the coming weeks, your agent will be busy booking in prospective buyers who’ve asked to view your property.

Follow our simple guidance to ensure each viewing goes as smoothly as possible:

Protecting your household and those on viewings

Always remember to follow this simple government guidance:

• Maintain a 2m distance from those on the viewing – we know this may be challenging, especially in smaller properties, but speak to your agent and together work out a route that makes the most sense for viewings to follow. If you ever forget what 2m looks like, imagine taking two long strides, or visualising the height of your front door!

• Wash your hands regularly (and thoroughly) and avoid touching your face – we’ve all got the dry hands to prove it, but this remains one of the most important pieces of guidance right now to help prevent the spread of coronavirus and we’d recommend doing this both before and after each viewing.

• Regularly clean items that are likely to be touched on viewings – Particularly door handles, doorbells, and window latches/locks.

Before the viewing

In line with government guidance, anyone experiencing coronavirus symptoms should be staying at home, to help prevent further spread of the disease. Viewings should not go ahead if any party is experiencing symptoms or has recently tested positive for coronavirus.

To give confidence to all parties present at the viewing that this guidance is being followed, and to help the agent manage the viewing in the most efficient way possible, you should be asked to complete a handful of questions before any viewings your agent has organised which should include:

• Has anyone in your household had COVID-19?

• Has anyone in your household displayed COVID-19 symptoms or not yet completed a required period of household self-isolation?

• Is anyone in your household in the high-risk category?

Ahead of each viewing, each prospective buyer will have also been asked to complete these questions, as will the agent if they’ll be present on the viewing. Don’t be afraid to check with the agent that this has happened if it’s a concern.

Preparing for the viewing

Most of us will give our homes a good deep clean before opening the doors to prospective buyers, as part of wanting it to look its best and attract a buyer. Now is no different, so use it as an opportunity to give everything a good clean before viewings start.

As much as you’ll not want the strangers in your home touching door handles etc, they will feel the same. If your agent is doing the viewing on your behalf, they should be opening all doors, cupboards etc for those on the viewing. If you’re doing the viewing, we advise you take the same approach as it will help you keep track of what you’ll need to clean afterwards.

To help minimise the number of people in your home at any one time, it may be required for you and your household to leave while the viewing is taking place.

We would recommend discussing this with your agent before any viewings so that, together, you can work out a sensible plan that works for everyone.

When preparing for a viewing, follow our checklist to help it go smoothly:

• Clean items and/or areas that are likely to be touched (i.e door handles, doorbells) with an antibacterial cleaner both before and after the viewing has taken place.

• Open windows to boost ventilation prior to the viewing taking place

• Open internal doors, loft hatches, and anything else you think may be of interest, ahead of the viewing to minimise any unnecessary contact

• If possible, provide hand sanitiser by your front door so that the agent and viewers can clean their hands when they enter and leave your home.

• Have a plan of where you can go while the viewing is taking place if you need to.

After the viewing

Once the viewing has finished, the agent may want to spend a couple of extra minutes with you, perhaps going through any feedback or comments with you. If you have an outdoor space that allows you to distance yourselves more easily, feel free to take the conversation outside, or ideally minimise physical meetings and book a follow-up video call.

They may have just found you a buyer, but don’t be tempted to shake hands!

Once the agent has left, you’ll want to wipe down any door handles, cupboard doors etc that were touched on the viewing, with an antibacterial wipe or spray, and wash your hands.

For more information, visit the government’s website.
Covid 19 Property Update Hide